Fred Beans
Reviews and Complaints
Fred Beans Review
Resolved: The Run Around
1999 Ford F150 Red pickup sold to my son
- That they sold us an unsafe pickup truck
Preferred solution: take care of the bill at AAMCO for the rebuilt transmission and wiring harness that is burnt
Experience with Fred Beans Hyundai of Doylestown
I had an 8:00 appointment on 6/21 for an inspection and oil change Fred Beans Hyundai of Doylestown, and was told by Joe in the "service" department when I made the appointment that the entire appointment would take an hour to an hour and a half at most. I arrived at 7:55 and checked in.
After waiting for an hour and 45 minutes Joe came over to me and told me my truck wouldn't pass inspection because the tail lights were cracked. He then proceeded to tell me they could replace them for $560, with the breakdown being $220 for each of the tail lights and $120 for labor. When I questioned the exorbitant costs, Joe claimed that was their cost. I instructed him not to replace them and that I would do it myself. He then said they had to put the wheels back on and then I'd be ready to go shortly. 45 minutes later I finally got called to check out. An hour to hour and a half appointment was instead 2 1/2 hours.
I bought the tail lights online for $55 each and replaced them myself in 15 minutes. That means that Fred Beans Hyundai markup was over 300% and (assuming a trained mechanic could replace them at least as quickly as I, a computer programmer, could), Fred Beans Hyundai was charging $480/hour for labor. That is beyond asinine.
As if that wasn't bad enough, I made an appointment through the online booking system to bring the truck back in for inspection at 3:45 on 6/24. I got a phone call from Joe Friday morning telling me I needed to change the appointment because that wasn't enough time, even though I scheduled it through Fred Beans Hyundai's scheduling system and I had been in only 2 days earlier. He told me the appointment would take an hour.
I found Joe to be pompous, sleazy, and misinformed at best and an outright liar at worst. Between the horrible wait times, terrible customer service, and exorbitant prices, this has been the single worst experience I've ever had with any car dealership. I will never again take my business to any Fred Beans dealership and Hyundai is questionable for allowing this type of service and price gouging to occur at one of their dealerships.
- Price gouging
- Wait time
- Service
BAD FRED BEANS HYUNDAI
You guys have to stop being ANTISEMITIC
My daughter and I both leased 2016 Tucsons and got fantastic deals. Three weeks ago my other daughter and her husband purchased a Ford Edge. Next year there will be another car sale we will take from Fred all because your finance manager bulb is burned out.
This dealer also has lost an anti discrimination suit against a former female employee because Fred Beans has trouble keeping his mouth shut. I hope Tim Bergey will thank The Finance Manager from taking 3 sales away from him.
- Business practices
- Service
- Lease transaction lack of tag transfer services
Preferred solution: Hire normal people
Worst
- Mentality
Preferred solution: Let the company propose a solution
Review in Dealers category from Warrington, Pennsylvania
Fred Beans - 2010 Cadillac Srx Review from Warrington, Pennsylvania
Improper License Plate Tranfer at Lease Signing = Hours of Aggravation
- Friendly sales force
- Lease transaction lack of tag transfer services
Preferred solution: Full refund
Screwed me over
Fred Beans Oil Change Review
Lied to - Fred Beans GMC Doylestown, PA
I found a car I liked at Fred Beans GMC in Doylestown. I had already been working with Fred Beans Toyota in Flemington, NJ, so my sales rep from NJ came with me to PA to make sure everything was good for the sale.
I was told REPEATEDLY to my face from the PA dealership that my NJ salesman would receive part of the commission for helping me with the car. Fred Beans of Doylestown waited until I bought the car then stiffed my salesman of any commission.
If I had known they were going to do that, I would have had the car taken to the NJ dealership and bought it there!
Preferred solution: Give my salesman in NJ the commission he deserves!
Shameful business practices
Went to Fred beans Hyundai looking for a car for my daughter and found a good car at a great deal. Had a purchase agreement drawn up at 5 pm and proceeded to obtain my own bank financing for a anticipated closing the following day.
When I called at 9 am the next morning to set up the final purchase at Fred beans, after a run around they inform me they sold the car. I like the fact they advertise return in 3 days if not satisfied or the exchange for another car in 30 days but they forgot to tell me about the you got too good of deal program so we'll sell it out from under you.
Dan Corradini, the Manager, there are bottom feeders....then there is you! Worst part is having to break news to an excited 17 yr old.
- Business practices
Fred Beans Oil Change Review
Other Product Review
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
This issue will never be resolved. Fred is a very stubborn person and he treats people like they are second class citizens.
I have no idea how anyone could work for him. I forgot all his management are his kids.