Anonymous
map-marker Newtown, Pennsylvania

I just want my 300 that they owe me

No check yet, I left 3 voicemails for Sales Manager, no callbacks yet so Im in Limbo. Took delivery of new vehicle 1 1/2 months ago Im still being *** around with the 300 bucks they owe me. Tony Auletto agreed that they do owe the money and Im still hopeful that he will follow through

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User's recommendation: Steer clear of Fred Beans Kia

1 comment
Guest

The sales manager Patrick does not want to help. Then he gets upset when you tell him so.

Anonymous
map-marker Souderton, Pennsylvania

Horrible automotive organization

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First, I must say I was warned before dealing with Fred Beans and they have a reputation of unprofessionalism, rudeness, bias opinions about their customers and their "bait & switch tactics.

Unprofessional so called GM Finance Manager, J. Sweeney at Fred Beans Ford in Langhorne, was a little upset that we were paying cash for a vehicle with no additional coverages for tires, paint, GAP, etc...

and decided to increase the price of the vehicle when we were on our way down to purchase the car.

As I listened to this arrogant, unprofessional over talk my fiancé and proceed to tell him, you should have bought the car that day you were here....over and over again. I was floored at what I was hearing coming from a "GM". Your not typically going to buy a car the first day and wait a few days to get finances in order. We heard over and over, "not my problem, should have bought it the first day, it the beginning of the month, and our prices increase."

In closing, like many others, we were the victims of the "bait & switch".

Calls to corporate resulted in Dave....another GM, defending his arrogant GM FI manager. Social media is a wonderful tool and we intend on using it to the fullest.

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Preferred solution: Apology

User's recommendation: The rudest, unprofessional dealership reputation still stands with Fred Beans

2 comments
Shakelia Mip

I am sorry to all the people writing. Bad reviews and on the other hand I am glad to know that it is not just me.

Because I was certainly lead to believe that I was the only customer that ever complained about. Fred beans to hear the people that you just mentioned. Telling me the same thing and it's not just the people. In those positions, it actually trickles down to even the people answering the telephone and one.

In particular, woman named Taylor who is so ignorant and so arrogant.

And I too am having my difficulties in trying to get through to someone in corporate. But as I read the reviews, I'm wondering if it would even be worth it.

Guest

I agree , DAVE MULLEN IS A LYING COWARD AND PLEASE DONT LEAVE HIM ALONE WITH YOUR FARM ANIMALS . HARRY DYES HIS HAIR , F U HARRY !

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Anonymous
map-marker Ashburn, Virginia

Waiting for Refund check from 4/04/22

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I purchased a car from Fred Beans Nissan and was told since they are located in NJ and I live In Pa they would pay for me to have my car inspected in Pa which I did take care and now a month later I am still waiting for my refund. They are quick to take your money but take a while to refund it

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User's recommendation: Take your chances with Fred Beans Automotive

Bob B Ycu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middletown, Pennsylvania

Over charges

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Would not buy a red wagon from them

They only want to sell you extra unnecessary extras on a used car

$ 300 for an etching that cost them

$20.00

Bob

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Loss:
$300
Cons:
  • Over charges
  • Finance manager

Preferred solution: Price reduction

Samson C Bmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Plumstead, Pennsylvania

They are liars

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I purchased the vehicle in may,2021

Now is September , 2021 . My sticker is already expired .

They keep blame the DMV delay. I called the DMV they didnt had any documentation from Fred beans dealership .

I go on the Fred beans website and post bad comments.

Next day I got the duplicate registration picture from Fred Beans Family of Dealerships Title Department Team .

So all these time they didnt turn in my paperwork to DMV. They are the biggest liars.

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Pros:
  • Nice
  • Nice to you when you get a vehicle
Cons:
  • Never finish turn in paperwork

Preferred solution: Apology

Rich L Qcy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Price gouging.

Wanted to buy 2021 Colorado. Told salesman work up your best price.

He came back with we are charging $2500.00 over sticker price because its the last one we have and they are hard for us to get. Contacted 3 other dealers and they are selling at msrp.

I have been buying vehicles from Fred Beans since 1987. So long Fred.

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Preferred solution: Let the company propose a solution

Anonymous
map-marker Doylestown, Pennsylvania

Stale beer and kitties inbred chicken ranch

Kitty is constantly *** ! No one should have to walk behind her or even see her very large lumpy behind .

Her work pants come with a license plate attached to them because her rear is the size of a bus. Why is Harry constantly giving Denny back rubs .

Why is Lou Drunk all the time ? Why does Steve Cregar think hes Jesus?

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Loss:
$1000
Cons:
  • Rip off

Preferred solution: A breathalyzer test for Lou Arnold the drunk

User's recommendation: Fill harry and kittys’ vehicles with human fecal matter

2 comments
Guest

okay

Guest
reply icon Replying to comment of Guest-2136172

I agree with this Unbiased review of Doylestown parts warehouse . Lew Arnold is a drunk .

No one wants to hear about what you do with your gross fat wife Lew . Kitty weighs 300lbs and 200 of that is the worlds fattest rear end . Harry used cheap hair dye and reeks of Dennys sweaty butt . Does that old retard still sit in a chair every day counting the same bag of screws?

Fred’s daughter beth is ugly ! They rip off everyone and lie about everything .

Alex T sell complete junk on his website . Estimated profit 1 dollar .

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Anonymous
map-marker Doylestown, Pennsylvania

Failed warranty work

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Fred Beans - Failed warranty work
Fred Beans - Failed warranty work - Image 2
Fred Beans - Failed warranty work - Image 3
Fred Beans - Failed warranty work - Image 4
Fred Beans - Failed warranty work - Image 5

Took my truck in to get hood repainted under warranty for corrosion, I picked it up and it was a horrible job they did . Took it back again for them to fix , and apparently their fixing was to try and buff out all the problems and buffed through the clear coat.

Now I have to go back again and have it repainted again. The quality is amateurish at best and really dont want to go back but I guess Im now stuck.

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User's recommendation: Go anywhere else for body work

Megan M Gxy

If you don’t have reading Disabilities you will be fine

I feel very taken advantage of when I purchased my 2016 Ford Expedition. I put down over $27,000 cash!

On a $39,000.00 Suv. I was under the Pression Ford credit was taken my loan. An I signed a loan installment plan. Which I had no idea what it was since I have a 504 and Comprehension Disabilities.

My car loan was over $29,000.00 I called and emailed to Fred Bean Doylestown over and over!

Nobody would talk to me! My car was Repossessed by a Westlake Financial service am told me Fred Bean sold my contract to them. I put down a lot of money an thats all that mattered!

I saved so long for that car! Im a single mom of 3 I worked so hard!!!!!

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Loss:
$40
Pros:
  • Sales
Cons:
  • Messed up paperwork
Reason of review:
Warranty issues and loan

Preferred solution: I would want a full refund or a New Expedition

C j Cyh

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Verified Reviewer
| map-marker Buckingham, Pennsylvania

Leased a vehicle

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High pressure sales and incorrect paperwork. I noticed when I got home I had different Vin numbers On different paperwork I had called about an issue as I was driving home and they told me it would be taken care of when I got home that’s when I noticed the incorrect paperwork.

The salesman never returned my calls after that.

The manager called but he basically said I got a great deal even though I had different Vin numbers one for The vehicle that I was quoted and another on the paperwork and the vehicle that I actually drove home. They would not do anything to make it right be very careful when you go there that all numbers match up you have to watch it for yourself because they will not The manager told me they do this all the time they quote out one vehicle and give you another I don’t understand it but I will never go back

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Loss:
$1000
Cons:
  • Messed up paperwork
Reason of review:
Different vin numbers on paperwork

Preferred solution: Let the company propose a solution

Anonymous
map-marker Baltimore, Maryland

Doylestown warehouse pay scale lies

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Raised their starting rate " up to 13hr", so many people who have worked there at the warehouse for 5-10 years or more were "blessed with a big raise up to the same 13hr that the person who just got hired gets. Some of these people haven't gotten raises in years or were given 25cents every other year if they were lucky ".

The point, ALL YOUR YEARS OF SERVICE DOESNT MEAN *** TO FRED BEANS PARTS WAREHOUSE MANAGEMENT !!! Dave Mullen is a coward and Harry Van Houtens fetch it boy.

Harry is a complete liar who promises people free lunches and Saturday pay , but U work and he never even brings up paying EVER AGAIN!!! The BIGGEST RIPOFF ARTISTS IN DOYLESTOWN!!!

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5 comments
Guest

employees are mistreated they don't appreciate any of their emplyees

Guest

The worst company ever to work for!!!!!!!!!!!!!!!!!!!!! The Manager of service is a liar..They don't appreciate a true honest loyal employee..If you are true dedicated and honest that is not the place to work..Stay away go elsewhere for employment because they suck!!!!!!!!!!!!!!!!!!!!!

Guest

They are horrible to work for!! Dedication gets you nowhere!!!!!!!!!!!!

.They don't give raises hardly ever!

Dedication and commitment and honesty mean nothing to them.. Stay away from there!!!!!

Guest

Very true, David Mullen is a liar and an *** kissing gopher for the bigger thieves" Denny and Harry" in the main office.Mullen has no dignity or pride and has to lie to his family about his work day just to feel less than completely worthless. Karma is Real Mullen ! Harry is garbage.

Guest
reply icon Replying to comment of Guest-1753930

Dave Mullen can't even look you in the eye he lies so much. His family must be truly ashamed of his lies at work and the way he kisses Harry's *** *** Harry you are a complete piece of trash, and every word out of ur mouth is a lie to every slave at Fred beans warehouse .

Kitty is a FAT PIG WHO HUMILIATES HER EMPLOYEES BUT CANT BE FIRED BECAUSE SHE KNOW BETH THE OH SO PHONY AND UGLY BEANS !!!! The proof will be available on the internet VERY SOON and FRED BEANS PARTS WAREHOUSE WILL BE FORCED TO PAY BACK THEIR SLAVES AND WILL BE LEGALLY SHUTDOWN !!!!

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Alizee Hku
map-marker Doylestown, Pennsylvania

Fred Beans Ford unlawful warranty denial

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My complaint is regarding a valid emissions warranty not being honored by Fred Beans Ford on a 2013 Ford Mustang with 79,700 miles that was originally sold in Puerto Rico by a Ford dealer and then shipped, registered and inspected in Pennsylvania in 2015. It was recently diagnosed on February 12, 2019 with a bad catalytic converter that is covered by the manufacturer 8 year / 80,000 miles warranty that is backed by the Federal Emissions Warranty.

They have rejected to replace the part under warranty claiming that they cannot honor the warranty for a car that was sold in Puerto Rico. However, the manufacturer warranty booklet explicitly states that warranties apply to cars sold in the US, US territories or Canada, and that they can be honored wherever I travel, even outside the US (2013 Ford models booklet page 4). The Federal Emissions warranty explicitly states that the manufacturer can reject a claim only and only if I have modified or failed to properly maintain my car, with no other restrictions or territorial exclusions. Also, the warranty booklet has the catalytic converter on the list of parts covered by the 8 year / 80,000 mile warranty from the manufacturer.

I have requested the manufacturer the reason for denial in writing as stated in the federal emissions warranty, and I have been denied access to that information (Case #CAS1712**** / Daniel / FoMoCo customer relations).

Ford corporate now says that it is up to the dealers to honor the warranty, and the dealer says that it is up to the manufacturer, creating a vicious cycle.

The dealership only provided me with a screenshot of their system with just a very vague warning message that only says that my car was sold in Puerto Rico, and to verify warranty coverage. No more details.

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Anonymous
map-marker Willow Grove, Pennsylvania

Will not recomend this dealership!

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My wife purchased a 2018 Ecosport from the Langhorne dealer, they didn't tell her this car has no spare tire, and no cd player. And also told her she has 10 days to decide if she want to keep it.

And said she will get a free oil change and inspection when due. She came home and I looked the car over and told my wife what it has and don't have. The next day I took it back and told them we don't want the car, they said the 10 day policy is only for used cars. Problem #1 I'm stuck with a car I did not want.

Problem # 2 a short time later we get a flat tire, the free road service come out (over an hour later) and said they don't fix the flat they toe us to a dealer and have to pay to get it fix, so much for FREE road side service.

Problem #3 as for that free inspection it just cost me $ 73.00 for the emission inspection, the safety inspection is free. You can go to any auto shop and pay any where from $39.00 to $59.00 for the same inspection.

I will not recommend any one to go to Fred Beans of Langhorne Pa

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1 comment
Guest

ITS TOW

Helene C Diy
map-marker Plumstead, Pennsylvania

Adding car on insurance policy

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Purchased a used car says verified insurance but was not added to car insurance policy

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Loss:
$1500
Cons:
  • Not solving the issue and problems
  • Pre
  • Lack of follow-up on promised assistance with warranty claim
Reason of review:
Insurance Coverage

Preferred solution: pay for damage to car

Robert S Ehf
map-marker Buckingham, Pennsylvania

Attacked by Manager of VW

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The Manager of Fred Beans VW of Doylestown followed me into the parking lot after turning down his trade in offer and attacked me. A police report has been filed. Contacting whoever I can to get this straightened out.

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