Fred Beans Reviews | fredbeans.com @ PissedConsumer

Anonymous

Guest-4524039

Philadelphia, Pennsylvania

After paying a significant amount of money to purchase my truck outright just a few months ago, I am very disappointed in the quality of this vehicle

Apr 18, 2023

2.1

Shoddy sign and out the door type sales at the Langhorne, PA dealership. Immediately after the deal was closed, and they had my money, I immediately felt like a burden when I called to ask why I didn't receive the 2nd key? They tried to tell me the vehicle only had one key? I had to insist they pay for a new one to be made. If I was male, I'm pretty sure I would have been treated very differently. Both times I looked at the vehicle, it was dark and appeared to look fine. Upon closer inspection, I could see that the dash and doors had a lot of unsightly scrapes and nicks. I also discovered a decent size of black stripping on the roof was missing, along with a small chunk of truck bed spray was gouged out. I now do not feel like my vehicle truly received the 172 (or whatever) point inspection. I worry that this vehicle will have costly repairs sooner rather than later. Oh, and the brakes have been squealing since I left the lot. I have already had it in to be looked at twice. Each time they have said that everything is fine. Will never buy from this outfit again.

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User's recommendation: Go elsewhere

Anonymous

Guest-4307904

Newtown, Pennsylvania

I just want my 300 that they owe me

Jan 19, 2023

No check yet, I left 3 voicemails for Sales Manager, no callbacks yet so Im in Limbo. Took delivery of new vehicle 1 1/2 months ago Im still being *** around with the 300 bucks they owe me. Tony Auletto agreed that they do owe the money and Im still hopeful that he will follow through

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User's recommendation: Steer clear of Fred Beans Kia

CA F Ezy

CA F Ezy |

Middletown, Pennsylvania

Warranty pressures and overcharged for vehicle

Jul 26, 2022

1.0

Original review Jul 26, 2022

Beware of extra charges and being pressured by finance manager for unnecessary warranty! I was told their Total Care Package was included in the price of the vehicle by the sales person and the finance manager. Ok cool. Sounds great. Get downstairs to the finance dept, and Scott the finance manager would not take no for an answer on purchasing extra warranty coverage that took my monthly payment to almost $100 extra a month! He even went as far as insulting my intelligence by saying most people understand things go wrong with their cars when I repeatedly had to tell him No I did not want the extra warranty. To top it off, I get home and go over the paperwork and notice I was charged $3000 extra for the car! I call Scott and question these extra charges, and guess what? That total care package I was told was included in the price of the car, was actually $1995 extra! When I questioned and threatened to bring the car back, he offered compensation for the package. These are tough times for everyone. To be intentionally ripped off while doing business with, what I thought was a reputable company is alarming. I have purchased 5 of my last vehicles at Fred Beans. I will I longer be doing business with them. Will update when they make good on their promise.

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Loss:

$1995

Cons:

Shady business practices

Preferred solution: Full refund

User's recommendation: Be careful and read all paperwork before being rushed to sign!

1 comment

Annaleise Bbu

Sep 11, 2022

Did they ever refund your money?

Helpful

Anonymous

Guest-3549110

Ashburn, Virginia

Waiting for Refund check from 4/04/22

May 06, 2022

2.3

I purchased a car from Fred Beans Nissan and was told since they are located in NJ and I live In Pa they would pay for me to have my car inspected in Pa which I did take care and now a month later I am still waiting for my refund. They are quick to take your money but take a while to refund it

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User's recommendation: Take your chances with Fred Beans Automotive

Anonymous

Guest-3408377

Souderton, Pennsylvania

Horrible automotive organization

Mar 15, 2022

1.3

First, I must say I was warned before dealing with Fred Beans and they have a reputation of unprofessionalism, rudeness, bias opinions about their customers and their "bait & switch tactics. Unprofessional so called GM Finance Manager, J. Sweeney at Fred Beans Ford in Langhorne, was a little upset that we were paying cash for a vehicle with no additional coverages for tires, paint, GAP, etc... and decided to increase the price of the vehicle when we were on our way down to purchase the car. As I listened to this arrogant, unprofessional over talk my fiancé and proceed to tell him, you should have bought the car that day you were here....over and over again. I was floored at what I was hearing coming from a "GM". Your not typically going to buy a car the first day and wait a few days to get finances in order. We heard over and over, "not my problem, should have bought it the first day, it the beginning of the month, and our prices increase." In closing, like many others, we were the victims of the "bait & switch". Calls to corporate resulted in Dave....another GM, defending his arrogant GM FI manager. Social media is a wonderful tool and we intend on using it to the fullest.

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Preferred solution: Apology

User's recommendation: The rudest, unprofessional dealership reputation still stands with Fred Beans

1 comment

Guest-2255239

Sep 25, 2022

I agree , DAVE MULLEN IS A LYING COWARD AND PLEASE DONT LEAVE HIM ALONE WITH YOUR FARM ANIMALS . HARRY DYES HIS HAIR , F U HARRY !

Helpful

Bob B Ycu

Bob B Ycu |

Middletown, Pennsylvania

Over charges

Nov 08, 2021

1.0

Would not buy a red wagon from them They only want to sell you extra unnecessary extras on a used car $ 300 for an etching that cost them $20.00 Bob

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Loss:

$300

Cons:

Finance manager
Over charges

Preferred solution: Price reduction

Samson C Bmy

Samson C Bmy |

Plumstead, Pennsylvania

They are liars

Sep 07, 2021

1.7

I purchased the vehicle in may,2021 Now is September , 2021 . My sticker is already expired . They keep blame the DMV delay. I called the DMV they didnt had any documentation from Fred beans dealership . I go on the Fred beans website and post bad comments. Next day I got the duplicate registration picture from Fred Beans Family of Dealerships Title Department Team . So all these time they didnt turn in my paperwork to DMV. They are the biggest liars.

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Pros:

Nice
Nice to you when you get a vehicle

Cons:

Never finish turn in paperwork

Preferred solution: Apology

Anonymous

Guest-2959831

Doylestown, Pennsylvania

Stale beer and kitties inbred chicken ranch

Oct 11, 2021

Kitty is constantly *** ! No one should have to walk behind her or even see her very large lumpy behind . Her work pants come with a license plate attached to them because her rear is the size of a bus. Why is Harry constantly giving Denny back rubs . Why is Lou Drunk all the time ? Why does Steve Cregar think hes Jesus?

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Loss:

$1000

Cons:

Rip off

Preferred solution: A breathalyzer test for Lou Arnold the drunk

User's recommendation: Fill harry and kittys’ vehicles with human fecal matter

2 comments

Guest-2136172

Feb 20, 2022

okay

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Rich L Qcy

Price gouging.

Jul 15, 2021

Wanted to buy 2021 Colorado. Told salesman work up your best price. He came back with we are charging $2500.00 over sticker price because its the last one we have and they are hard for us to get. Contacted 3 other dealers and they are selling at msrp. I have been buying vehicles from Fred Beans since 1987. So long Fred.

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Preferred solution: Let the company propose a solution

Anonymous

Guest-2277734

Doylestown, Pennsylvania

Failed warranty work

Nov 11, 2020

1.3

Took my truck in to get hood repainted under warranty for corrosion, I picked it up and it was a horrible job they did . Took it back again for them to fix , and apparently their fixing was to try and buff out all the problems and buffed through the clear coat. Now I have to go back again and have it repainted again. The quality is amateurish at best and really dont want to go back but I guess Im now stuck.

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User's recommendation: Go anywhere else for body work

Megan M Gxy

If you don’t have reading Disabilities you will be fine

Dec 17, 2019

I feel very taken advantage of when I purchased my 2016 Ford Expedition. I put down over $27,000 cash! On a $39,000.00 Suv. I was under the Pression Ford credit was taken my loan. An I signed a loan installment plan. Which I had no idea what it was since I have a 504 and Comprehension Disabilities. My car loan was over $29,000.00 I called and emailed to Fred Bean Doylestown over and over! Nobody would talk to me! My car was Repossessed by a Westlake Financial service am told me Fred Bean sold my contract to them. I put down a lot of money an thats all that mattered! I saved so long for that car! Im a single mom of 3 I worked so hard!!!!!

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Loss:

$40

Pros:

Sales

Cons:

Messed up paperwork

Reason of review:

Warranty issues and loan

Preferred solution: I would want a full refund or a New Expedition

C j Cyh

C j Cyh |

Buckingham, Pennsylvania

Leased a vehicle

Sep 11, 2019

1.0

High pressure sales and incorrect paperwork. I noticed when I got home I had different Vin numbers On different paperwork I had called about an issue as I was driving home and they told me it would be taken care of when I got home that’s when I noticed the incorrect paperwork. The salesman never returned my calls after that. The manager called but he basically said I got a great deal even though I had different Vin numbers one for The vehicle that I was quoted and another on the paperwork and the vehicle that I actually drove home. They would not do anything to make it right be very careful when you go there that all numbers match up you have to watch it for yourself because they will not The manager told me they do this all the time they quote out one vehicle and give you another I don’t understand it but I will never go back

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Loss:

$1000

Cons:

Messed up paperwork

Reason of review:

Different vin numbers on paperwork

Preferred solution: Let the company propose a solution

Anonymous

Guest-1659149

Baltimore, Maryland

Doylestown warehouse pay scale lies

Sep 20, 2019

1.0

Raised their starting rate " up to 13hr", so many people who have worked there at the warehouse for 5-10 years or more were "blessed with a big raise up to the same 13hr that the person who just got hired gets. Some of these people haven't gotten raises in years or were given 25cents every other year if they were lucky ". The point, ALL YOUR YEARS OF SERVICE DOESNT MEAN *** TO FRED BEANS PARTS WAREHOUSE MANAGEMENT !!! Dave Mullen is a coward and Harry Van Houtens fetch it boy. Harry is a complete liar who promises people free lunches and Saturday pay , but U work and he never even brings up paying EVER AGAIN!!! The BIGGEST RIPOFF ARTISTS IN DOYLESTOWN!!!

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5 comments

Guest-1800727

Jan 07, 2020

employees are mistreated they don't appreciate any of their emplyees

Helpful

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Alizee Hku

Doylestown, Pennsylvania

Fred Beans Ford unlawful warranty denial

Feb 17, 2019

2.0

Fred Beans Ford unlawful warranty denial

My complaint is regarding a valid emissions warranty not being honored by Fred Beans Ford on a 2013 Ford Mustang with 79,700 miles that was originally sold in Puerto Rico by a Ford dealer and then shipped, registered and inspected in Pennsylvania in 2015. It was recently diagnosed on February 12, 2019 with a bad catalytic converter that is covered by the manufacturer 8 year / 80,000 miles warranty that is backed by the Federal Emissions Warranty. They have rejected to replace the part under warranty claiming that they cannot honor the warranty for a car that was sold in Puerto Rico. However, the manufacturer warranty booklet explicitly states that warranties apply to cars sold in the US, US territories or Canada, and that they can be honored wherever I travel, even outside the US (2013 Ford models booklet page 4). The Federal Emissions warranty explicitly states that the manufacturer can reject a claim only and only if I have modified or failed to properly maintain my car, with no other restrictions or territorial exclusions. Also, the warranty booklet has the catalytic converter on the list of parts covered by the 8 year / 80,000 mile warranty from the manufacturer. I have requested the manufacturer the reason for denial in writing as stated in the federal emissions warranty, and I have been denied access to that information (Case #CAS1712**** / Daniel / FoMoCo customer relations). Ford corporate now says that it is up to the dealers to honor the warranty, and the dealer says that it is up to the manufacturer, creating a vicious cycle. The dealership only provided me with a screenshot of their system with just a very vague warning message that only says that my car was sold in Puerto Rico, and to verify warranty coverage. No more details.

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Anonymous

Guest-1651731

Willow Grove, Pennsylvania

Will not recomend this dealership!

Sep 12, 2019

1.0

My wife purchased a 2018 Ecosport from the Langhorne dealer, they didn't tell her this car has no spare tire, and no cd player. And also told her she has 10 days to decide if she want to keep it. And said she will get a free oil change and inspection when due. She came home and I looked the car over and told my wife what it has and don't have. The next day I took it back and told them we don't want the car, they said the 10 day policy is only for used cars. Problem #1 I'm stuck with a car I did not want. Problem # 2 a short time later we get a flat tire, the free road service come out (over an hour later) and said they don't fix the flat they toe us to a dealer and have to pay to get it fix, so much for FREE road side service. Problem #3 as for that free inspection it just cost me $ 73.00 for the emission inspection, the safety inspection is free. You can go to any auto shop and pay any where from $39.00 to $59.00 for the same inspection. I will not recommend any one to go to Fred Beans of Langhorne Pa

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1 comment

Guest-1931655

Oct 02, 2020

ITS TOW

Helene C Diy

Plumstead, Pennsylvania

Adding car on insurance policy

Sep 19, 2019

1.4

Purchased a used car says verified insurance but was not added to car insurance policy

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Loss:

$1500

Cons:

Not solving the issue and problems
Pre
Lack of follow-up on promised assistance with warranty claim

Reason of review:

Insurance Coverage

Preferred solution: pay for damage to car

Contact Information

Website:

www.fredbeans.com

Mailing Address:

3960 Airport Boulevard

Doylestown, Pennsylvania 18902

United States

Phone:

(877) 712-0279

Contact Fred Beans Customer Service

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Fred Beans

Fred Beans Overview

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Top Fred Beans Reviews

"Fred Beans Ford"

"After paying a significant amount of money to purchase my truck outright just a few months ago, I am very disappointed in the quality of this vehicle"

After paying a significant amount of money to purchase my truck outright just a few months ago, I am very disappointed in the quality of this vehicle

I just want my 300 that they owe me

Warranty pressures and overcharged for vehicle

Waiting for Refund check from 4/04/22

Horrible automotive organization

Over charges

They are liars

Stale beer and kitties inbred chicken ranch

Price gouging.

Failed warranty work

If you don’t have reading Disabilities you will be fine

Leased a vehicle

Doylestown warehouse pay scale lies

Fred Beans Ford unlawful warranty denial

Will not recomend this dealership!

Adding car on insurance policy

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